Entry
Each weekly draw entry costs £1.00. Payment of £1.00 per entry doesn’t guarantee the winning of any prize.
Payment can be made by direct debit, debit card, cheque, or cash.
All payments must clear through the bank before entries can be entered into the draw and are eligible to win a prize.
Subscription players will be advised of their entry number in writing and this number will remain the same for each draw. Single-ticket players will receive a ticket on purchase showing their ticket number, draw number, and entry date. Subscription players will also receive a membership number for administrative purposes and will be advised of their first payment date in their membership confirmation letter/email.
Tickets purchased in a St Joseph’s Hospice charity shop or from a St Joseph’s Hospice site reception can be paid for by cash, debit card, or credit card.
Payments must be received no later than 5.00pm on a Thursday, or by close of business on Wednesday for tickets purchased from St Joseph’s Hospice charity shops or hospice sites, to be entered into the Friday draw.
St. Joseph’s Hospice shall not be liable for any loss or delay of payment or communication sent by post, email, or direct from a bank or building society: delays or failures in any software or other systems used to run the lottery, including the banking system.
The Lottery Draw
The lottery draw for all prizes will be made weekly, normally on a Friday, at the St Joseph’s Hospice Lottery office. However, if this is a Bank Holiday, the draw will take place on either the preceding working day or the earliest working day afterward. In the event that the draw cannot be completed on a Friday due to unforeseen circumstances, it will be carried out as soon as practically possible. Any changes to the draw date will be shown on the website www.stjhospice.org.uk.
Players do not need to attend the draw to win a prize.
Winning lottery numbers will be selected using random number generator software.
Prizes will be allocated in the same sequence as winning lottery numbers are drawn.
Prizes
There are 18 guaranteed weekly prizes, consisting of 1 x £1,000, 1 x £250. 1 x £100 and 15 x £10.
Winners
Prize winners will be notified in writing within 7 days of the draw taking place. Winning cheques will be sent by 2nd class Royal Mail post to the address provided by the player and recorded on our database.
The top 3 winners will be posted on our website, including winning names and winning amounts, and in each of our hospice charity shops.
St. Joseph’s Hospice reserves the right to carry out additional checks on prize winners to ensure that the winner meets the requirements of these Terms and Conditions. St. Joseph’s Hospice reserves the right to refuse to pay out a prize to a winner who does not comply with these terms and conditions, including if they are found to be under 18 years of age or not a resident of Great Britain, in which case, another winner will be selected.
The prizes awarded will be paid by cheque in the name of the entrant only. There are no alternative prizes.
It is the responsibility of the lottery player to notify St Joseph’s Hospice Lottery of any changes to personal details. Winner’s cheques will only be issued to the relevant names and addresses held on the lottery database or provided for a single-ticket win.
If the St Joseph’s Hospice Lottery team becomes aware that a player has changed address i.e. returned postmarked gone away, and is unable to obtain new details, any returned winners’ cheques will be treated as a donation to St Joseph’s Hospice after 6 months.
Any unclaimed prize cheques will be held for 6 months after the draw date, thereafter treated as a donation to St Joseph’s Hospice.
Cancellation
Players may cancel their lottery subscription at any time by contacting St Joseph’s Hospice Lottery in writing, by telephone, or by email.
Any cancellation notification received after 5pm on a Wednesday may not be actioned until after the weekly draw has taken place.
Unless otherwise instructed at the time of cancellation, we will enter any remaining credit at the time of cancellation into future draws until the credit has depleted. Credit amounts below £4.00 will be treated as a donation to St Joseph’s Hospice. Any credit refunds requested will be paid by cheque within 14 days of cancellation.
Players who make subscription payments by standing order or direct debit must cancel their payments with their bank as well as to notify us. St. Joseph’s Hospice cannot cancel a player’s standing order payments, even if requested to do so. If payments continue to be received by St. Joseph’s Hospice following the receipt of a cancellation notification from a player, payment will be treated as a donation.
In the event that a player dies, we will refund any unused credit on a player's account to the deceased player's estate, if requested at the time of cancellation and upon receiving proper notification and proof of death. If no request is made for the transfer of the remaining credit to the estate, any unused credit will be donated to St Joseph’s Hospice. Play will cease immediately on notification. Any prizes unclaimed/uncashed will be paid to the deceased estate via the Executor. Where contact has not been made by the deceased estate and the estate cannot be reached, any prizes unclaimed or credit held will be treated as a donation to St Joseph’s Hospice after 6 months. If payments are made by standing order, the next of kin or Executor must cancel the instruction with the bank. St. Joseph’s Hospice will accept instructions from next of kin to transfer the lottery number(s) into their name. Proof of status may be required.
In the event that St. Joseph’s Hospice becomes aware that a player is under 18 or not a resident of Great Britain, we will cancel entries and endeavour to refund any credit amount to the player, over £4.00. Anything less will be treated as a donation.
St. Joseph’s Hospice reserves the right not to accept an application, or to cancel an existing subscription without giving reason, at our absolute discretion. Any such rejection or cancellation may be reconsidered on submission of a written appeal to the Income & Business Development Manager within 7 days. The decision of the Income & Business Development Manager will be final.
Responsible Gambling
This lottery is a form of gambling and St. Joseph’s Hospice promotes and encourages responsible gambling.
The number of lottery entries per player, per week, is limited to 20. For purchases of more than 20 tickets, please contact the lottery office to discuss the nature of your purchase.
St. Joseph’s Hospice is a member of The Hospice Lotteries Association and behalf of their members makes a financial contribution towards GambleAware, the leading charity in the UK committed to minimising gambling-related harm. The Hospice Lotteries Association website has a page dedicated to responsible gambling and provides further details about GambleAware.
Individuals can advise St. Joseph’s Hospice that they wish to be excluded from our lottery at any time. An instruction to be self-excluded, as defined by the Gambling Act 2005, from the St. Joseph's Hospice Lottery may be made by contacting the St. Joseph's Hospice Lottery office by post, telephone or email. Individuals who self-exclude cannot re-join the lottery for a minimum period of 6 months from the date of self-exclusion.
Concerns and Complaints
All complaints and disputes will be dealt with in accordance with our Complaints and Concerns Policy, a copy of which is available from the fundraising and lottery office. Unresolved gambling complaints or disputes will be referred to arbitration. As a member of the Hospice Lotteries Association, this will be The Independent Betting Adjudication Service Ltd (IBAS). More details about the service operated by IBAS can be found on their website, www.ibas-uk.com.
Your Data
St. Joseph’s Hospice will treat your personal information in accordance with the Data Protection Act, its replacement the General Data Protection Regulation (GDPR), and all future amendments to the legislation.
We will store securely bank account details, for members who pay regularly by that method. St Joseph’s Hospice cannot accept liability for the loss or delays in or theft of any communication sent by post, email, or fax, or for any delays in the banking system.
The legal basis for processing your information is that it is necessary for the performance of a contract between St. Joseph’s Hospice and you, in this case, to enter you into our lottery. It will be retained for the duration of your membership for this purpose and in line with our privacy policy for other purposes. You can see our full privacy policy on our website.
The data will be shared with other organisations for payment processing. You have the right to correct, erase, have access to, restrict, or object to our use of your information. In order to exercise any of these rights, please contact Dataprotectionofficer@stjhospice.org.uk. If you are unhappy about the way in which your information is processed, you have the right to contact the Information Commissioners Office https://ico.org.uk/global/contactus.
If at any time you would like to change the way we communicate with you, then please visit call us on 0151 932 6025, email lottery.office@stjhospice.org.uk or write to us at Fundraising Office, St Joseph’s Hospice, Ince Road, Thornton, Liverpool, L23 4UE.
Other
By entering the St Joseph’s Hospice Lottery, participants agree to abide by these Terms and Conditions.
Decisions made by St. Joseph’s Hospice in accordance with these Terms and Conditions will be final and binding.
St. Joseph’s Hospice reserves the right to amend or modify these Terms and Conditions from time to time without prior notice. Players are not notified individually of changes. The current Terms and Conditions will be posted on the website. A hard copy may be obtained by requesting a copy from our lottery office via the contact details above.