Coronavirus – Visiting Restrictions

Last updated 1/9/21

As a provider of end of life hospice care, the safety of our staff and vulnerable patients remains paramount and we will continue to do everything we can to protect them while facilitating a safe environment for them to spend valuable time with their loved ones.

The following rules will allow staff on the wards to ensure that appropriate PPE is worn by visitors at all times and that all infection control procedures are followed. These measures are in place in order to keep the hospice open, free of COVID-19 and to maintain a safe clinical environment.

Visiting the hospice (from Monday 6th September 2021):

  • Each patient is allowed two adults, plus one child, between the hours of 2pm and 7pm.
  • Visitors can change over during these visiting times providing the maximum number of people inside the hospice remains at two adults and one child. If a patient is imminently dying, any two visitors can be present for any length of time.
  • Visitor(s) cannot be a person who meets the requirements to self-isolate.
  • Visitor(s) cannot be a member of a household where there is a patient with COVID-19.
  • Visitor(s) will need to use the hand sanitizer on entering the premises.
  • Aprons, gloves and masks will be issued on entering the premises and will need to be removed prior to leaving.
  • Visitor(s) will not be allowed to leave the patients room. If a nurse is needed they may use the nurse call bell.
  • Visitor(s) will only be able to use the patient’s own toilet.
  • Visitor(s) are allowed to bring in their own refreshments, if required, and to take away any containers.
  • Access to all other clinical areas of the hospice are restricted to essential staff.
  • If a patient wishes to go into the grounds with their visitor, both patient and visitor(s) must wear a mask and avoid stopping in the ward area when leaving and returning to the patient’s room. They must also stay away from other patients/visitors in the hospice grounds.


If you or anyone in your household has:

  • a high temperature (i.e. a temperature of 37.8 degrees or over)
  • a new, continuous cough

Stay at home and self-isolate, as per NHS guidelines.

DO NOT got to a GP surgery, hospital or pharmacy.
DO NOT contact 111 unless your condition gets worse or your symptoms do not get better after 7 days of self-isolation.

If you are worried about symptoms, or have any concerns about your potential exposure to coronavirus, please visit the NHS 111 coronavirus website.

New Admissions

We will continue to assess patients prior to admission to ensure we do not admit patients with COVID-19.

For the latest information and advice, please visit: -